Refund and Returns Policy
Welcome to Global Sky Certification. This Refund and Returns Policy outlines the terms and conditions regarding payments made for our ISO certification services. We value transparency and aim to ensure that you clearly understand our policies before engaging with our services. Please read this policy carefully as it sets out the circumstances under which refunds and returns are not available.
1. Policy Overview
At Global Sky Certification, we provide specialized ISO certification services tailored to meet the individual needs of each client. Due to the nature of our work, refunds and returns are not available once the certification process has begun. All payments made to us are final, as they cover the allocation of resources, administrative efforts, and expert consultation that are immediately initiated after payment.
Our no-refund policy ensures that we can dedicate the necessary time and resources to deliver high-quality services to all our clients without interruptions or compromises.
2. Services Covered Under This Policy
This policy applies to all services offered by Global Sky Certification, including but not limited to:
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- ISO certification application processing.
- Certification audits and document reviews.
- Issuance of certificates for ISO standards.
- Consulting services related to ISO compliance.
- Other services related to the certification process.
As these services involve significant preparatory work and customized solutions, refunds or returns cannot be accommodated.
3. Why Refunds Are Not Available
ISO certification is a highly specialized process that requires immediate action and the dedication of resources from the moment a client initiates the service. Here are the primary reasons why refunds are not available:
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- Resource Allocation: Upon receiving your payment, we allocate dedicated experts and resources to your case. These resources are non-transferable and are specifically committed to completing your certification.
- Customization: Each certification process is customized to meet your organization’s specific requirements, making it impossible to reuse or repurpose the work for other clients.
- Administrative Efforts: Significant administrative work, such as reviewing applications and preparing documentation, begins immediately after payment is confirmed.
Credibility Assurance: We ensure that every certification issued by Global Sky Certification complies with international standards, which involves an uncompromising focus on quality and effort.
4. Customer Satisfaction Guarantee
Although refunds are not available, we are fully committed to ensuring your satisfaction. Our dedicated customer support team is here to assist you with any questions, concerns, or issues that may arise during the certification process. We aim to resolve all matters promptly and professionally to provide you with the best possible experience.
If you encounter any challenges or require clarification about our services, we encourage you to reach out to our team. Your feedback is invaluable in helping us improve our processes and services.
5. Alternatives to Refunds
While we do not provide refunds, we are committed to addressing any concerns you may have. In certain situations, we may:
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- Offer adjustments or corrections to ensure the accuracy of your certification.
- Provide additional support or guidance to address issues during the certification process.
- Extend services or deadlines where applicable to ensure your satisfaction.
Our goal is to provide solutions that meet your expectations while adhering to our policies.
6. Contact Us
If you have any questions about this Refund and Returns Policy, or if you need assistance with any aspect of your certification journey, please do not hesitate to contact us:
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- Email: info@globalskyiso.com
- Phone: [Your Contact Number]
- Office Address: Global Sky Certification, [Your Address], [City], [Country]
Our team is available to assist you and provide clarity on any aspect of our services or policies.
7. Acknowledgment and Acceptance of Policy
By using our website and purchasing services from Global Sky Certification, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy. Your continued use of our services constitutes your acceptance of these terms.
We recommend reviewing this policy periodically, as it may be updated to reflect changes in our business operations or legal requirements.
Thank You for Choosing Global Sky Certification
We appreciate your trust in Global Sky Certification for your ISO compliance needs. Our priority is to deliver high-quality services that add value to your business. While refunds are not available, we are always here to provide support and guidance to ensure your certification journey is successful and seamless.
